In a nutshell be a LEADER

A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:

Principle 1

Begin with praise and honest appreciation.

Principle 2

Call attention to people's mistakes indirectly.

Principle 3

Talk about your own mistakes before criticizing the other person.

Principle 4

Ask questions instead of giving direct orders.

Principle 5

Let the other person save face.

Principle 6

Praise the slightest improvement and praise every improvement. Be 'hearty in your approbation and lavish in your praise.'

Principle 7

Give the other person a fine reputation to live up to.

Principle 8

Use encouragement. Make the fault seem easy to correct.

Principle 9

Make the other person happy about doing the thing you suggest.

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